A Strategy for Managing Complexity of the Global Market and Prototype Real-Time Scheduler for LEGO Supply Chain

The paper describes main features of a strategy for managing complexity of the global market and realtime scheduling multi-agent system designed for the LEGO Company. The design is based on Multi-Agent Technology Group (MATech) own strategy blueprint and multi-agent platform, which provide real-time adaptive event-driven scheduling to replenish products to LEGO Branded Retail stores. The prototype system has been used to schedule 20 US-based LEGO retail outlets for a yearlong trial period and has achieved the following results: • Reduction of lost sale from 40% to 16%; • Increase in service level from 66% to 86%; • Increase in profitability 56% to 81%. The results show a considerable potential value for full scale LEGO supply chain multi-agent solution which would be able to dynamically and adaptively re-schedule deliveries in real time. A Strategy for Managing Complexity of the Global Market and Prototype Real-Time Scheduler for LEGO Supply Chain